Privacy Policy
At VisiSub, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our software (VisiSub Free and VisiSub Pro). By using VisiSub, you agree to the terms of this Privacy Policy.
1. Information We Do Not Collect
We do not collect, store, or share any of your personal data, including but not limited to: your name, email address (except when you voluntarily submit it for feedback or support), phone number, location, or browsing history. VisiSub is a local processing tool—all video files, subtitle data, and OCR results are processed directly on your device, not on our servers. We do not upload your videos, text, or any other content to the cloud or our servers.
2. Information We May Collect Voluntarily
If you choose to contact us for feedback, support, or suggestions, you may voluntarily provide your email address (e.g., font@fontifypro.com) and any other information you choose to share (such as details about your issue or suggestion). We only use this information to respond to your inquiry and improve our product—we will never share it with third parties without your explicit consent.
3. Usage Data (Non-Personal)
We may collect non-personal, anonymous usage data to help us improve VisiSub. This data includes: the number of times the software is used, the operating system version, the types of video formats processed, and general feature usage (e.g., how often OCR is used). This data is completely anonymous, cannot be linked to any individual user, and is only used for product improvement, bug fixing, and performance optimization.
4. Data Storage & Security
Since all processing is done locally on your device, we do not store any of your video files, subtitle data, or personal information on our servers. Any voluntarily provided information (such as email addresses for feedback) is stored securely on encrypted servers and is only accessible to our dedicated support team. We take appropriate technical and organizational measures to protect this information from unauthorized access, disclosure, or misuse.
5. Third-Party Services
VisiSub does not integrate with any third-party services that collect your personal data. We do not use advertising, tracking cookies, or analytics tools that collect personal information. The only third-party software required (for Windows users) is Microsoft Visual C++ Redistributable runtime libraries 2022, which is a standard system component and does not collect any user data.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website (https://fontifypro.com) and within the app. Your continued use of VisiSub after the update constitutes your acceptance of the new Privacy Policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at font@fontifypro.com.