Feedback & Suggestions
Your feedback is the cornerstone of our product improvement. We highly value every suggestion, comment, and report from our users, as it helps us refine VisiSub, fix bugs, and add new features that meet your needs. Whether you’re using VisiSub Free or VisiSub Pro, we want to hear from you—your input directly shapes the future of our software.
How to Submit Feedback & Suggestions:
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Email: Send your detailed feedback, suggestions, or feature requests to our dedicated support team at font@fontifypro.com. Please include as much detail as possible: describe the issue (if reporting a bug), specify your operating system (Windows/Linux version), and explain your suggestion or desired feature—this helps us understand and address your input more efficiently.
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Community Forum: Join our official community forum (coming soon) to connect with other VisiSub users, share tips, and post your feedback. Our team regularly monitors the forum and responds to questions and suggestions.
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In-App Feedback: For VisiSub Pro users, you can submit feedback directly through the app’s “Feedback” tab—this allows you to attach screenshots, log files, and detailed descriptions, making it easier for us to resolve issues quickly.
What to Expect After Submitting Feedback:
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Acknowledgment: We will send a confirmation email within 24 hours to let you know we’ve received your feedback.
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Follow-Up: If your feedback requires additional information, our team will reach out to you via email.
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Updates: We regularly review all feedback and prioritize feature requests and bug fixes based on user demand. We will notify you if your suggestion is included in a future update.
Please note that while we cannot respond to every single feedback message individually, we read and consider every submission. Thank you for helping us make VisiSub better!